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Shipping Policy

Shipping Cost:
 

Standard

14 CAD

Expedited

43 CAD

  • Customer orders - Flat rate cost based on destination (table below):

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North America: 14 CAD for Standard and 43 CAD for Expedited 

UK and France: 23 CAD for Standard and 79 CAD for Expedited

Rest of EU, Asia, South America and Africa: 29 CAD for Standard and 96 CAD for Expedited

Oceania: 37 CAD for Standard and 130 CAD for Expedited

All prices are based in Canadian Dollar. 

Orders can be expedited upon request. Send all requests for expedited shipping prior to checkout.
E-mail us at mapleradianceskincare@gmail.com

Please include first and last name with your request.
 

Shipping Times

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Please note, that currently we are making our products to order. Meaning our ingredients are fresh and only made into the formulas as we get orders. As such we have extra production times. Later on in the year, we will be looking at setting up a subscription service that will reduce our total time for customers that are interested. 

  • Production time + fulfillment time: 5 - 9 business days

  • Shipping time:

    • North America: 3 - 5 business days*

    • Global: 5 - 14 business days

    • Australia and New Zealand: 7 - 22 business days

  • Total time:

    • North America: 8 - 14 business days*

    • Global: 10 - 23 business days

    • Australia and New Zealand: 12 - 31 business days

  • Please note that these are general estimates and actual delivery times may vary based on factors such as specific origin, destination locations, customs processing, and other logistical considerations.

Kindly be aware that when shipping internationally, occasional delays may occur, particularly with larger orders, owing to customs processes. Although infrequent, such situations are regrettably beyond our influence. We appreciate your patience as we await customs clearance to ensure the prompt delivery of your package.

 

* Additional shipping charges may apply for certain countries/orders after the order is placed and the final weight is calculated. If your order is affected a member of our team will reach out to you with an additional invoice to pay before the package is shipped.

 

** The following remote areas can take additional time for shipping:
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5-8 business days

  • Nova Scotia

  • Newfoundland and Labrador

  • Prince Edward Island

  • Remote areas of Northern Ontario

  • Remote areas of Northern Quebec

  • Alaska

  • Hawaii

7-11 business days

  • Northwest Territories

  • Yukon

  • Nunavut

These lead times are estimates and averages only. Actual delivery times can vary based on the courier, weather conditions and transit delays. These are subject to change without prior notice.

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